| At dusk we're always delighted
to hear from our customers. In fact we get hundreds
of emails, letters and phone calls every month.
Many
ask us the same questions so if there's something you've
been wondering about dusk, there's a good chance you'll
find the answer here:
Can I buy dusk products online?
Yes! Whether you live in the city or in the country - your favourite dusk
products are now just a few clicks away ... at the dusk
Online Store. And if you're buying a gift we can even deliver it direct for
you! Click here to shop.
I
used to get e-club messages now I don't?
Usually this means that your mailbox is
full and therefore unable to receive any more emails
from anyone. You should consider deleting old messages
to make room for new ones. It is also possible that
your email provider or email program wrongly identified
our latest message as spam in which case you should
check your junk email folder and add us to your Whitelist.
How do I change or cancel
my e-club membership?
To change your membership account details or
unsubscribe from the dusk e-club, click here to Log
In. If you are an e-club member you need to activate
your account before you can access it. For details, click
here.
How
do I find a dusk store near me?
To find your nearest
dusk shop, click
here.
Is dusk an Australian company?
Yes. dusk
is proudly Australian owned and operated.
How do I
find out about employment opportunities at dusk?
Go
to this page.
I am interested
in opening a dusk store. Do you franchise?
No.
All
dusk stores are company-owned and there are no franchise
opportunities.
Does dusk sell products wholesale?
Yes.
dusk is offering country retailers the opportunity to become an Authorised dusk Distributor.
What
is dusk's customer service policy?
At dusk we believe
every contact with our team, our stores or our products
should delight. To support this belief, we offer a
full money-back guarantee on any product purchased
from dusk. If for any reason you are not completely
satisfied with your purchase, bring it into a dusk
outlet for exchange or refund. Your delight is our
desire. Guaranteed. For details of our Online Store's
returns policy see under Customer Service here.
For any other queries, please contact
our National Office. |
